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Shipping & Returns

 

Shipping

We offer free next day delivery on Subtotal (NOT INCLUDING TAX) of orders above £80.00 in central London, and between £90.00 to £200.00 in Other London Post Codes. The exact shipping cost for orders below the minimum value is calculated at Check-Out. 

Please use table below as your Shipping Guide.

Next day deliveries are only possible if orders are placed before 2:00pm and if stocks allow. 

 

 Shipping Charge According to Post Codes

 

W1-W2-W3-W4-W5-W6-W7-W8 Below £80 £9.50
W9-W10-W11-W12-W13-W14
         
N2-N3-N4-N5-N6-N7-N9-HA9 Below £80 £9.50
NW1-NW2-NW3-NW4-NW5
NW6-NW7-NW8-NW9-NW10
NW11-NW26-WC
         
N1-N8-N10-N11-N12-N19-N20 Below £90 £9.50
N22-HA0-HA1-HA2-HA3-HA7-HA8
SW1-SW3-SW5-SW6-SW7-SW10
EC1-EC2-EC3-EC4
         
HA4-HA5-HA6-SW8-SW9-SW11 Below £120 £12.50
         
SW4-SW12-SW13-SW14-SW15 Below £125 £12.50
SW18-N13-N14-N15-N16-N17
N18-N21-E1-E2-E3-E5-E8-E9
EN4-EN5
         
TW15-TW16-TW17-TW18 Below £150 £18.50
TW19-TW20
         
UB3-UB7-UB8-UB9-UB10 Below £150 £16.50
UB11-UB18
         
E20-E77-E98-SW2-E4-E6-E7-E10 Below £150 £15.50
E11-E12-E13-E14-E15-E16
E17-E18
EN1-EN2-EN3-EN6-EN7-EN8
EN9-EN10-EN11
         
SE1-SE3-SE4-SE5-SE6-SE7-SE8 Below £150 £15.50
SE10-SE11-SE12-SE13-SE14-SE15
SE16-SE17-SE21-SE22-SE23-SE24
SE26-SE27-SE99
         
SW16-SW17-SW19-SW20-SW95 Below £150 £15.50
SW99-TW1-TW2-TW3-TW4-TW5
TW6-TW7-TW8-TW9-TW10
TW11-TW12-TW13-TW14-
         
WD3-WD4-WD5-WD6-WD7 Below £150 £15.50
WD17-WD18-WD19-WD23-WD24
WD25-WD99-UB1-UB2-UB4-UB5
UB6
         
BR-CR-SM-KT-DA-RM-IG-CM Below £200 £22.50
SE2-SE9-SE18-SE19-SE20-SE25
SE28

 


      
 

Returns Policy

Fresh and Frozen products have to examined at the point of delivery as no return will be accepted after.  

You may return most dry store items (ambient products) within
72 Hours of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).


You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

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